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At Auto Access, we operate as a fully mobile auto locksmith service based in Durham, providing dedicated support exclusively for vehicles. We personally cover the entire North East region, including Durham, Sunderland, Newcastle, Gateshead, Middlesbrough, Hartlepool, Stockton-on-Tees, Darlington, South Tyneside, Peterlee, Newton Aycliffe, Bishop Auckland, Billingham, and nearby locations. Our service is designed for convenience, allowing us to complete car key replacements, supply spare keys, resolve emergency lockouts, assist in situations where all keys are lost, and carry out ignition repairs directly at your vehicles location. There is no requirement for a garage visit or dealership appointment, as all work is undertaken on-site.

We are proud to hold SERMI registration, the United Kingdoms only government-supported certification for auto locksmiths authorised to work with manufacturer vehicle security systems. This accreditation enables us to access the same systems used by main dealers and programme keys for modern vehicles efficiently and securely, without the high dealership costs. We do not charge a call-out fee, and VAT is not applied. Every service includes a 12-month warranty. We are DBS checked, fully insured, and supported by over 211 five-star Google reviews. When you contact us, you will speak directly with Kevin, ensuring a straightforward and personal service without intermediaries.

Served areas
  • Durham, Middlesbrough, Hartlepool, Sunderland, Stockton on Tees, Newcastle, Darlington, Bishop Auckland, Newton Aycliffe, Peterlee, South Tyneside, Gateshead, Billingham, North Tyneside, Spennymoor, Whitley Bay
Highlights and features
  • Fast mobile auto locksmith service across Durham and North East
  • Emergency vehicle access and lost key replacement without damage
  • Direct contact with owner, no call centres or subcontractors
  • Fully insured, DBS checked and verified for complete peace of mind
  • No call out fee, no VAT, competitive independent pricing
  • 12 month warranty supported by over 212 five star reviews
Payment methods
  • Cash
  • Debit cards
  • Credit cards
Services
Auto Access Our mobile service delivers efficient car key cutting and programming wherever you are, removing the inconvenience of travel. We handle lost keys, spare key requests, and transponder programming with precision. Every key is produced and tested on site, offering a reliable and cost effective alternative to main dealers while maintaining professional standards throughout.
Reviews (27)
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Victoria Harper
Mar 22, 2026
Kevin, absolute lifesaver.. thank you so much for your time, but my goodness your patience aswell cannot be overlooked... 3 hours!!! this golf gave you a challenge...

now we have two keys for the car...

**always buy a car with two keys, sometimes not an option, but definitely consider it... rookie mistake we made...**

100% recommend!! and thank you again!!
Cheryl Tomlinson
Mar 08, 2026
I contacted Kevin having locked car keys inside the car. He estimated a couple of hours as he was already carrying out some work elsewhere before he kept me informed regarding how far away he was from me, and how long he'd take. He was under two hours to reach me and managed to get to my keys within minutes.
I can't thank him enough for what he did today.
Jatinder Kaur
Mar 07, 2026
I had my car key replaced and honestly couldnt be happier with the service. Kevin replaced my car key and talked me through everything before starting, which I really appreciated. Its rare to find someone so professional, honest and thorough. The job was done quickly and to a high standard.

He also managed to put a new shell on my old key so I could keep that as a spare, which was a bonus!

Would definitely use again 5 well-deserved stars!
Susan Hutchinson
Mar 06, 2026
A very prompt and professional service at a reasonable rate. He replaced keys to 2 of my vehicles all work guaranteed, I would definitely recommend Auto Access and would use again if needed
Neil Lawson
Mar 04, 2026
Just bought a new van central locking wasnt working was given Kevins number and he came out less than an hour later was really impressed with how professional and friendly he was really knows his stuff fixed the problem happy days ,cheers Kevin appreciated
Phil Kerrigan
Mar 03, 2026
Great service.. Programmed a new key at my van very fast and efficient and key is great quality
Ben Armstrong
Feb 25, 2026
Total professional. Only took a matter of minutes due to his skill set. A Spare key with central locking sorted very quick. Thank you.
David Smith
Feb 21, 2026
What an absolute pleasure to ask Kevin to replace one of my car keys he replied back to my enquiry within minutes and turned up spot on the time he said.He was very knowledgeable explaining step by step what he had to do I would have no hesitation recommending his service to anyone an absolute gentleman thanks again .
Gavin Renwick
Feb 17, 2026
Fast and proffesional service. Kevin knows his stuff and is friendly and professional. Car battery dead and lost key blade. Opened car, cut 2 new blades and jump started the car class service and great price. Definately would recommend.
Elly Smith
Feb 10, 2026
Couldnt recommend more, really quick replies. Managed to get me sorted within 24hr of first message to him - Really happy with service. Thank you so much
Nicola Oldfield
Feb 02, 2026
My key fob suddenly stopped working, I couldn't open car doors not even through the key barrel in doors. Kevin came same day and he managed to unlock the door cleaning out the barrel, turns out my fob chip was done for. He was great really helped me out, fixed me up new key and reprogrammed plus a spare key, really good value and I'm forever grateful and will be keeping his number for future need and he comes highly recommended. Never been so happy. Also always have a spare key. Thank you so much.
Sharon
Feb 01, 2026
Absolutely delighted with the work carried out ,fast and efficient work
Would totally recommend Kevin for all your key problems
Barnes Family
Jan 05, 2026
I messaged Kevin. He arrived within an hou. Sorted the problem. Great job. Highly recommend
Scott Fiskel
Dec 08, 2025
Called Kevin for a replacement key for my 2003 Smart car there are only a few auto locksmiths that can work on Smart cars. Kevin arrived when he said, and got the job done he even got the old key reprogrammed and working. Would I recommend Kevin at Auto Access? Yes I would %.
Rachel McLaren
Nov 17, 2025
I can't thank Kevin enough for sorting my van keys out! I needed two new keys for the van after my only key broke, I wasn't in a rush but Kevin offered to come out the next day to help. It took no time at all for him to get my two new keys sorted and my camper back on the road. He has a wealth of knowledge and clearly knows his stuff, he gave me loads of advice for my van (and car too) which I hugely appreciated! Amazing service, thank you again Kevin
Kevin Wilkinson
Nov 08, 2025
What a fantastic experience I have had with Kev from Auto Access. From my initial contact with him, to him attending and carrying out the work needed.
He was so professional, explaining all options, the process and cost options meaning I was in no doubt about what was involved and what I would be paying.
I couldnt recommend his services enough. On top of that, what a top bloke!! Thank You Again!!
Rob Jensen
Nov 01, 2025
We had been told by other providers that our key alarm fob couldnt be copied. Kev had an all in one key/fob sorted in less than hour. Top job done at a reasonable cost.
Kevin Patterson
Oct 31, 2025
Great service,came out really quickly and got us out of a hole with two new keys.Highly recommended.Cheers Kev.
Mick Cooper
Oct 30, 2025
WhatsApped Kev the information of what I wanted doing. He got back to me promptly with a competitive price. We organised a time the car would be on the drive, he arrived at the agreed time. He got straight on with the job, no messing. Excellent customer care, my wife commented "What a nice guy". Thanks Kev.
Emma Walton
Sep 17, 2025
Absolutely fantastic service, highly recommend. I messaged this morning with a problem with my key fob and it was sorted the same day. So helpful and such a nice guy.
Chris Hields
Sep 13, 2025
I would absolutely recommend Kevin of Auto Access. Totally up front from beginning to end of the whole process.
I knew the costs and possible risks upfront before deciding whether to go ahead. Totally professional approach to the job . Very modern clean equipment.
Even though the job was proving difficult he showed dedication to try and achieve a positive outcome and that was rewarded with a successful repair.
Great job and massive thanks.
Chris Hields. Mercedes ML
John Iley
Aug 30, 2025
We have had problems with our key fobs for our van over the past few months .
We had one lad out who spent hours trying to pair 2 newly cut keys without success.
He tried this on 2 separate occasions and failed.
Yesterday I contacted Kevin from auto access and he came out today and within 45 mins he had 2 keys cut and both keys working perfectly.
Would highly recommend this company. Kevin was highly professional and very friendly and helpful.
Denise W.
Aug 20, 2025
Excellent service. Kevin is professional and approachable, I had a new key/code cut which only took 20mins, I live in the County Durham area.
I would definitely recommend this company. Thank you so much.
Joe Buckham
Aug 06, 2025
Kevin is a real professional. He knows his job and he works hard to deliver what is required. His attention to detail, communication and customer service are excellent. I would definitely recommend him.
Jessica Jade Lewis
Jul 21, 2025
Absolutely incredible service. Locked out of my car on a Sunday evening, called Kevin and he arrived within 15 minutes of me making the call. He did an excellent job and I will definitely use his services again if needed in the future.
Linda Underwood
May 06, 2025
Would definitely recommend. Excellent service, fair price - no more than anybody else and very professional. No more worries about keys now. Thanks very much.
Melanie Gibson
Sep 20, 2024
Enquired regarding getting a 2nd key for my car, Kevin took time to ensure the key he had was the right one for my car before coming out to programme it. Peace of mind and a 2nd key fully working in less than an hour.
Thank you - highly recommend