Business Details
Emergency
services
24/7 Locksmith & Glazing Services Isle of Wight
1st Glass and Locks is a family-run business based on the Isle of Wight with over two decades of expertise in locksmith and glazing services. Established to provide reliable emergency and routine solutions, we specialise in rapid response for lockouts, security upgrades, and glass repairs across residential and commercial properties. Our team, led by father-and-son duo Mark and Jake, holds Trading Standards approval and prioritises transparency, offering free estimates with no call-out charges. We serve the entire Isle of Wight, including Cowes, Ryde, and Newport, with a commitment to resolving issues within 30 - 60 minutes.Our services extend to UPVC repairs, boarding, and security consultations, ensuring long-term client satisfaction. Backed by a 12-month guarantee on parts, we combine technical proficiency with a personal touch, avoiding unnecessary work and maintaining competitive pricing. Customer testimonials highlight our punctuality, professionalism, and cost-effectiveness, solidifying our reputation as a trusted local service provider.
Services
Emergency Locksmith
Glazing Repairs
UPVC Door Repairs
Boarding Services
Security Upgrades
Highlights and features
- We offer 24/7 emergency services with a 3060 minute response time.
- Our team provides free estimates and no call-out charges.
- We are Trading Standards approved for quality and reliability.
- All work comes with a 12-month guarantee on parts.
- We prioritise non-destructive entry methods to preserve locks.
Associations and certifications
- Trading Standards
What people say
Rapid response
Excellent service
Competitive pricing
Professional staff
12-month guarantee
Services
Emergency Locksmith
We provide rapid 24/7 emergency locksmith services across the Isle of Wight, specialising in non-destructive entry techniques. Our team resolves lockouts within 3060 minutes using advanced tools, preserving existing locks where possible. Clients benefit from transparent pricing, no hidden fees, and a 12-month guarantee on replacement parts.
Glazing Repairs
Our 24/7 glazing service addresses broken or misted double-glazed units, shopfronts, and emergency boarding. We replace glass panes, install safety film, and secure properties with temporary boarding, ensuring compliance with safety standards. All repairs include a 12-month warranty and free on-site consultations.
UPVC Repairs
We repair UPVC doors and windows, including handles, locks, hinges, and mechanisms. Our service extends the lifespan of existing systems with cost-effective fixes, avoiding full replacements. Regular maintenance checks prevent future issues, and all work is guaranteed for 12 months.
People
Mark
Owner/Operator
With over 20 years of experience, Mark leads 1st Glass and Locks as a Trading Standards-approved locksmith. He specialises in emergency lockouts, security upgrades, and UPVC repairs, prioritising client transparency and efficiency. His expertise ensures rapid, non-destructive solutions.
Jake
Technician
Jake, Mark's son, supports the team with glazing and UPVC repairs. Trained in modern techniques, he ensures durable fixes for broken glass, door mechanisms, and boarding services. His approach combines technical skill with customer-focused service.
Questions
What areas do you cover?
We serve the entire Isle of Wight, including Cowes, Ryde, Newport, and Shanklin, with 24/7 emergency coverage.
Do you charge call-out fees?
No. All quotes and surveys are free, with no upfront charges for emergency services.
What payment methods do you accept?
We accept cash, major credit/debit cards, and bank transfers for all services.
Are your services guaranteed?
Yes. All new parts come with a 12-month guarantee, covering both materials and labour.
Can you repair UPVC doors?
Yes. We fix handles, locks, hinges, and mechanisms, extending the life of your UPVC systems.
How quickly can you respond to emergencies?
We aim to arrive within 30–60 minutes for lockouts and glazing emergencies, prioritising urgent cases.
