Protecting History, Securing Your Future
Bramah stands as a pillar of security and innovation since 1784, proudly securing homes and businesses across the globe. With a rich history and unwavering dedication to excellence, we are London's oldest security company, renowned for our unwavering quality and unparalleled craftsmanship.
Our Expertise
We offer a comprehensive range of security solutions to safeguard your peace of mind:
Residential Security
- Hinged Door Locks
- Sliding Door Locks
- Padlocks & Cabinet/Display Locks
- Safes & Shunted Locks
- Keys & Key Management Systems
Commercial Security
- Multi-Purpose & Security Locks
- Window Locks & Locking Bolts
- Security Hardware & Fixings
- Access Control & Security Lighting
Innovation & Expertise
Bramah's legacy is built on innovation. We seamlessly blend traditional expertise with technological advancements to deliver solutions that meet the evolving needs of our clients. Our dedicated team of engineers and designers constantly refine our product line, ensuring the highest levels of security and performance.
A Rich History
Founded in 1784, Bramah's journey is one of unwavering innovation and contribution to security. Our history is woven with significant milestones, including:
- Establishing the renowned Rola lock in the 1950s, offering unparalleled window security.
- Providing security solutions for prestigious projects, such as the Houses of Parliament and St. Paul's Cathedral.
Our Vision
Bramah remains at the forefront of security. We are committed to:
- Delivering innovative and reliable security solutions.
- Providing exceptional customer service and technical support.
- Contributing to the advancement of security technology through continuous innovation and development.
Overall Experience
The reviews present a mixed picture of the company's performance, with some customers expressing high levels of satisfaction and others reporting negative experiences.
Positive Aspects
Efficient Service
Several customers praised the company's prompt and efficient service, highlighting the quick response to their queries and the professionalism of the engineers.
Excellent Locks and History
Some reviewers appreciated the unique history and quality of the locks, with one customer stating that the company is the only one that copies barrel keys.
Helpful Staff
Many customers commended the friendly and helpful staff, including the front desk lady who refused to charge for removing a lock and Victoria who was very helpful and efficient.
Negative Aspects
Poor Response to Emergencies
Two reviewers reported a distressing experience with the company's response to an alarm incident, citing a lack of alternative solutions and a reluctance to address the issue without the property owner's direct request.
Rude Customer Service
One customer reported being spoken to rudely by a staff member over the phone, which led to a loss of business.
Outdated Website
One reviewer criticized the company's website, describing it as basic and reminiscent of the early days of the internet.
